Water Utilities

The City of Garland’s water and sewer rates are designed to recover the cost of providing services to our customers. The billing structure consists of two components: a customer charge which covers the cost of reading and inspecting meters, servicing customer accounts, and billing; and a volume charge based on metered consumption. Check out more information on what is included in the cost of providing water to the residents and businesses for Garland.

Residential Water Rates Effective October 1, 2021     Click Here

Additional detailed information can be found in the City of Garland Code of Ordinances, Chapter 50, Article II, Section 50.34.

Residential Sewer Rates Effective October 1, 2021    Click Here

Commercial and industrial rates can be found in the City of Garland Code of Ordinances, Chapter 50, Article II, Section 50.35.

SEASONAL WATER USE SCHEDULE IN EFFECT

Between April 1 and October 31, as outlined in the Water Conservation Plan, all Garland water utility customers may water twice a week using an in-ground sprinkler system. Customers have the flexibility to choose which days of the week to water. Watering with a hand-held device, soaker hose or drip irrigation is allowed any time on any day as long as excessive runoff does not occur.

Please remember, our watering schedule is subject to change dependent on the weather conditions and effectiveness of local water conservation measures. Those changes would be posted on this page.

WE ARE CURRENTLY OPERATING UNDER

• Water Conservation Plan: YES
• Water Resource Emergency Mgmt Plan:  NO
• Water Conservation Plan - Ordinance 7071     
• Water Resource Emergency Mgmt Plan - Ordinance 7072

CONSERVATION PLAN KEY POINTS

• During the months of April through October, outdoor irrigation between the hours of 10 a.m. and 6 p.m. is prohibited.  This is to prevent excessive evaporation. 
• No outdoor watering is allowed during a rain event.
• Newly-installed irrigation systems must be equipped with rain and freeze sensors.
• Watering with a hand-held hose using an automatic shutoff nozzle, soaker hose or drip irrigation is allowed at any time on any day as long as excessive runoff does not occur.
• Outdoor irrigation systems must be properly maintained and any leaks or broken sprinkler heads must be repaired

WATER VARIANCES

Under the current conservation measures:

• Pool owners do not need a variance to fill or refill their pool. Note: Water used to refill a pool is charged at current rates.
• Newly planted landscape and/or sod watered by irrigation or sprinkler more than 2 times per week will need to request a variance by emailing the Water Utilities Department.  Please include Name, Address, and the dates needed for a watering schedule variance.  Watering by hand, soaker hose or drip irrigation is allowed any day, at any time as long as excessive runoff does not occur.