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Please email Customer Service or call 972-205-2671 and request to be switched back to paper billing by mail.
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You will receive a confirmation email after your request has been processed. Then, your next utility bill will be sent as an E-Bill with a "From" address of email@example.com.
No. You will only receive an E-Bill delivered to you in an email.
No, E-Bill is free and also good for the environment! Thank you
You should receive your E-Bill around the same date that you received your paper bill each month. If you do not, please check your Spam box for an email with a "From" address of firstname.lastname@example.org. because it could be in there. If it is there, add the email's "From" address to your Contacts list so that the E-Bill will arrive in your In-box in the future. If you still do not see your E-Bill, please email customer service or call 972-205-2671.
You may use any of the utility bill payment methods/locations offered by the City of Garland. These include:
Learn more in the payment options section.
Yes, you can click the "Click here to view monthly announcements (inserts) from the City of Garland" link in your E-Bill.
You can print a copy of your E-Bill after opening the password-protected link in the email.
Your password is your zip code.