Can I make payments with an agent over the phone?

Service agents cannot process payments over the phone due to credit card securities. Customers will have the ability to dial in to (972)205-2671 and make payments through the automated voice assisted payment portal by selecting option 3. Please have your new 16 digit account number and payment method ready when instructed to enter the information.

Show All Answers

1. What is MyMeter?
2. Who can use the Garland Customer Portal?
3. Why should I enroll?
4. How do I enroll?
5. Why do I have a new account number?
6. What types of payment methods are accepted?
7. Can I make payments with an agent over the phone?
8. Can I make a one-time payment without enrolling?
9. Can I set up my payment in advance?
10. Can I cancel a scheduled payment?
11. Can I print a copy of the bill for my records?
12. Who can help me if I have a question?