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1. What length should my tree branches be?

4 to 7 feet. Tree trimmings should be in a separate pile from other bulky waste.

2. Will Environmental Waste Services pick up tree trunks?

Yes. They should be in separate piles from other bulky waste.

3. I trimmed my trees on Saturday, but my collection day is not until Thursday. When can I set out my tree trimmings?

Brush may be placed out any day within a week of collection.  All other bulky waste items may only be placed at curbside after 6 a.m. on the day before collection.

4. My brush pile is all over the front yard. Will Environmental Waste Services pick it up?

No. Our personnel and vehicles will not go into your yard. Brush should be placed between the sidewalk and curb in your front yard for pick-up. 

5. Do I have to remove hinges and nails from fencing?

It is not necessary to remove hinges and nails. Fencing sections should be manageable lengths for our drivers to load into Environmental Waste Services (EWS) vehicles. 

6. Do I have to remove concrete from fence posts?

Yes. Please remove concrete from fence posts before placing on the curb.

7. A storm damaged my trees and shrubbery. How do I get the broken limbs picked up?

Place tree limbs and shrubbery at the front curb for the regular weekly brush collection. Leaves and other small debris should be bagged. Please keep branches separate from other bulky items.

8. A tree/limb has fallen in my yard/driveway. How can I get it removed?

Cut the tree/limb into sections 4 to 7 feet in length (in order to fit inside collection vehicles). Move the tree/limb to the front curb for collection. 

9. I have extra bags of trash that won’t fit into my trash cart. Can I set them out for bulky collection?

No. We will not pick up bags of household trash with the bulky waste. Drop off the extra bags of trash at the Transfer Station or Landfill.

You can also request up to 2 additional trash cart for a nominal monthly fee.

10. Do I have to put things in boxes that I set at the curb?

Yes, please box and label items such as broken glass and sheetrock. Boxes should weigh no more than 40 pounds.

11. Do you pick up shingles?

No, we do not pick up shingles with curbside bulky waste collection. Shingles should be taken to the C.M. Hinton Landfill. Contact Environmental Waste Services (EWS) Customer Service by email or call 972-205-3500 if you need to rent a dumpster.

12. I am doing a large remodeling job. Can I put my tear-out materials out for weekly collection?

Roll-Off Containers

We recommend you order a roll-off container for collection and disposal of waste from:

• Clean-ups
• Construction
• Demolition
• Home improvement projects
• Move-outs
• Roofing

These containers prevent scattered or windblown debris and reduce scavenging, and they are excellent for materials that are prohibited from curbside collection, including:

• Asphalt
• Bricks
• Concrete
• Dirt
• Rocks
• Roofing materials

Get more information about residential roll-off service or contact Environmental Waste Services (EWS) Customer Service by email or call 972-205-3500.