Will the City cut off my utilities if I can't pay right right now?

The City will work with customers during these difficult times. To avoid having utilities cut off due to nonpayment, customers should contact Utility Customer Service at 972-205-2671 or CustServ@GarlandTX.gov to discuss their situation. Please include your service address and account number in any correspondence.

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1. Will the City cut off my utilities if I can't pay right right now?
2. How can I get tested for COVID-19?
3. I'm having trouble paying rent due to COVID-19 restrictions. Who can help me?
4. Should I wear a mask or face covering?
5. Can you tell me the location of the positive case and will I be notified if I’ve been exposed?
6. How do I report price-gouging?
7. Can my pet become ill with or spread COVID-19?
8. Are you hearing about scams related to COVID-19?