Who can help me if I have a question?

Our Customer Service agents are ready to assist you with your questions Monday through Friday, 8:00 a.m. to 5:00 p.m. CST, excluding holidays and weekends, at (972) 502-2671.  Questions can also be emailed to Custserv@garlandtx.gov .

Show All Answers

1. What is MyMeter?
2. Who can use the Garland Customer Portal?
3. Why should I enroll?
4. How do I enroll?
5. Why do I have a new account number?
6. What types of payment methods are accepted?
7. Can I make payments with an agent over the phone?
8. Can I make a one-time payment without enrolling?
9. Can I set up my payment in advance?
10. Can I cancel a scheduled payment?
11. Can I print a copy of the bill for my records?
12. Who can help me if I have a question?